privacy policy

PRIVACY POLICY 

(Last updated: November 10, 2025)

1. Introduction

This Privacy Policy explains how Stella Maris (“we”, “our”, or “us”) collects, uses, stores, and protects the personal information you provide through Facebook Lead Ads / Instant Forms.
By submitting your information through this form, you agree that your data will be processed in accordance with this Policy.

2. Information We Collect

When you fill out a Facebook Instant Form, we may collect the following information:

  • Full name

  • Email address

  • Phone number

  • Demographic information (if provided)

  • Any additional information you manually input in the form

  • Technical information from Facebook (e.g., submission time, ad placement, etc.)

We do not collect sensitive information such as identity numbers, financial information, biometric data, or health-related information through this form.

3. How We Use Your Data

Your information may be used for the following purposes:

  1. To contact you regarding the products, services, programs, or information you requested.

  2. To send relevant educational or promotional materials via WhatsApp, email, or phone.

  3. To manage registrations for webinars, consultations, or events you sign up for.

  4. To improve our services and enhance user experience.

  5. To optimize and manage our advertising efforts within Meta platforms.

We do not sell, rent, or trade your personal data to third parties.

4. Legal Basis for Processing

We process your personal data based on:

  • Your consent when you submit the form.

  • Legitimate interests in providing the services or information you request.

  • Legal obligations, if we are required to disclose data to authorities.

5. Data Storage and Security

We take appropriate technical and organizational measures to protect your information from:

  • Unauthorized access

  • Misuse

  • Accidental loss, alteration, or destruction

Your data may be stored on our internal systems, CRM platforms (if used), and Meta Ads Manager, all of which follow industry-standard security practices.

6. Data Retention

We retain your data:

  • For up to 24 months, or

  • Until you request that we delete your information from our database.

7. Sharing Your Data with Third Parties

We may share your information only when necessary, such as with:

  • CRM or marketing automation tools

  • Email or WhatsApp marketing platforms

  • Official partners or internal team members assisting with operations

All third parties are required to keep your information confidential and may not use it for any purpose other than what has been agreed.

We never share your data for sale or for unrelated purposes.

8. Your Rights

You have the right to:

  • Request a copy of your personal data

  • Correct inaccurate or outdated information

  • Opt-out of marketing communications

  • Request deletion of your data at any time

You can exercise these rights by contacting us using the details below.

9. Cookies & Tracking Technologies

Facebook may use cookies or tracking technologies when you interact with our lead forms.
While we do not control Facebook’s tracking tools, we comply with Meta’s policies and guidelines.

For more information, please refer to Facebook/Meta’s official privacy documentation.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on the same page and marked with a revised “Last updated” date.

11. Contact Us

If you have questions, requests for data deletion, or require clarification, you may contact us at:

Stella MAris School
Email: info@stella-maris.sch.id
WhatsApp: +62 813 89 53 53 77